Terms & Conditions
The rules for using Pill Reminder, including an important medical disclaimer and what you can and cannot rely on the App to do.
Agreement to these terms
These Terms and Conditions ("Terms") govern your use of the Pill Reminder Android application (the "App") and the website at https://pillreminder.bytesflux.com (the "Site"), together the "Service". By installing or using the Service you agree to these Terms. If you do not agree, do not use the Service.
These Terms are between you and Pill Reminder ("we", "us", "our"). Our Privacy Policy forms part of these Terms and explains how information is handled.
Medical disclaimer
- We do not provide medical, pharmaceutical or clinical advice, diagnosis or treatment.
- The App does not verify that a schedule you enter is correct, safe, or appropriate for you. It reminds you of what you told it.
- The App does not check for drug interactions, contraindications, allergies, duplicate therapy or dosage limits.
- Nothing in the App, on the Site, or in our blog articles should be used to start, stop, change or re-time any medication. Those decisions belong to your prescriber or pharmacist.
- In an emergency, or if you believe you have taken too much of a medication, contact your local emergency services or poison control immediately. Do not rely on the App.
You are solely responsible for the accuracy of the medication names, doses, schedules and quantities you enter, and for following your prescriber's instructions regardless of what the App displays.
Reminder reliability
Reminders depend on your device and its operating system, over which we have no control. You acknowledge and accept that a reminder may be delayed, silenced or missed entirely for reasons including:
- The device being switched off, out of battery, restarting, or in a low-power state.
- Android battery optimisation, background restrictions or manufacturer-specific power management suspending the App.
- Notification, alarm or Do Not Disturb permissions being denied, revoked or changed by the operating system.
- The device being muted, in a case, or otherwise unable to alert you.
- Operating system updates, App updates, storage problems, or device faults.
- Time zone changes, daylight saving transitions, or an incorrect device clock.
The App is an aid to memory, not a guarantee. You must not rely on it as the sole safeguard for any medication where a missed or duplicated dose could cause harm. We strongly recommend keeping a secondary system, such as a weekly pill organiser, alongside it.
Licence to use the App
We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, for your own personal or family use. We reserve all rights not expressly granted.
You agree not to:
- Copy, modify, translate, or create derivative works of the App.
- Reverse engineer, decompile or disassemble the App, except to the extent that applicable law expressly permits it.
- Rent, lease, sell, sublicense or otherwise commercially redistribute the App.
- Remove or obscure any proprietary notice, branding or attribution.
- Use the Service to breach any law, or to interfere with its security or integrity.
- Use automated means to access, scrape or overload the Service or our infrastructure.
Eligibility and accounts
You must be at least 13 years old to use the Service, and old enough to form a binding contract where you live. If you are managing medication on behalf of another person, you confirm that you have that person's consent or the legal authority to do so.
The App does not require an account. Your data is held on your device, so keeping the device secure and backed up is your responsibility.
Purchases and refunds
Core reminder functionality is free. Certain features may be offered as an optional one-time purchase through Google Play Billing.
- All purchases are processed by Google. Google's terms of sale apply to the transaction, and prices shown include or exclude tax according to your jurisdiction.
- Refunds are handled under Google Play's refund policy. Contact us first and we will help resolve the problem where we can.
- Where you have a statutory right of withdrawal for digital content, that right applies in addition to Google's policy.
- A purchase grants a licence to the feature, not ownership of the software.
Your data and backups
Because your medication data is stored on your device rather than on our servers, we cannot recover it for you. If you uninstall the App, reset the device, or lose it, that data is gone. Use the App's export feature regularly if the history matters to you.
Caregiver alerts
If you enable caregiver alerts, you confirm that you have the consent of the person you nominate to send them notifications, and that the contact details you enter are correct. Alerts are delivered on a best-effort basis and depend on network conditions and the recipient's device. They must not be relied on as a clinical monitoring or emergency alerting service.
Intellectual property
The App, the Site, and all content we publish — including the Pill Reminder name, logo, interface design, and blog articles — are owned by us or our licensors and protected by intellectual property law. The content you enter into the App remains yours.
Third-party services
The Service relies on and links to third parties, including Google Play for distribution and billing. We are not responsible for those services, their availability, or their terms. Links from our blog to external resources are provided for information and are not endorsements.
Availability and changes to the Service
We may update, change, suspend or discontinue any part of the Service at any time. We aim to give reasonable notice of significant changes, and to make sure that any discontinuation gives you time to export your data. The Service is provided on an as-available basis and we do not guarantee uninterrupted operation.
Disclaimer of warranties
To the fullest extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that reminders will always be delivered, that the Service will be error-free, or that defects will be corrected.
Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.
Limitation of liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits, or goodwill, arising from your use of or inability to use the Service — including any missed, delayed or duplicated dose.
Our total aggregate liability arising out of or relating to the Service is limited to the greater of the amount you paid us in the twelve months before the claim, or ten US dollars.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded. If you are a consumer, these Terms do not affect your statutory rights.
Indemnity
You agree to indemnify and hold us harmless from any claims, damages, losses and reasonable legal costs arising from your misuse of the Service, your breach of these Terms, or your infringement of the rights of a third party — including any person you set up caregiver alerts for without their consent.
Termination
You may stop using the Service at any time by uninstalling the App. We may suspend or terminate your access if you materially breach these Terms. Sections that by their nature should survive termination — including the medical disclaimer, intellectual property, disclaimers, limitation of liability and indemnity — continue to apply.
Governing law and disputes
These Terms are governed by the laws of the Islamic Republic of Pakistan, without regard to conflict of law rules, and the courts of Pakistan have exclusive jurisdiction over any dispute. If you are a consumer resident elsewhere, you keep the benefit of any mandatory protections of the law of your country of residence, and you may bring proceedings in your local courts where the law gives you that right.
Before starting formal proceedings, please contact us — most issues are resolved quickly by email.
Changes to these terms
We may revise these Terms from time to time. The date at the top of this page shows when they were last updated. Where a change is material we will give notice in the App or on the Site before it takes effect. Continuing to use the Service after a change takes effect means you accept the revised Terms.
General
- If any provision of these Terms is held unenforceable, the rest remains in force.
- Our failure to enforce a provision is not a waiver of it.
- You may not assign these Terms; we may assign them in connection with a merger, acquisition or sale of assets.
- These Terms and the Privacy Policy are the entire agreement between us regarding the Service.
Contact
Questions about these Terms: email faiqahmadinc@gmail.com or call +92 327 5734699. See also our Privacy Policy.